Shipping policy

Shipping Policy

This Shipping and Delivery Policy applies to all purchases made through our website. Our goal is to ensure that every order arrives in excellent condition for our valued customers. Deliveries are made in accordance with the terms outlined below.

Please note: This policy does not create or confer any legal rights between our website and customers. We reserve the right to update or amend this Shipping Policy at any time without prior notice. Orders will be shipped to the delivery address provided at checkout, so please ensure that all details are accurate and complete. We are not responsible for deliveries delayed or lost due to incorrect or incomplete addresses.

Shipping Coverage

We ship across United Arab Emirates. Some remote or hard-to-reach areas may incur additional shipping fees. Orders are shipped once payment has been processed and verified.

Shipping Rates & Carriers

We ship using trusted local logistics providers. Shipping costs are calculated at checkout based on the selected delivery method.

Processing Time & Tracking

  • Tracking numbers are issued within 1–3 business days of placing your order.

  • Once your order has shipped, you will receive an email notification containing your tracking details.

  • Delivery times vary depending on your location.

Possible Delays

Please be aware that certain situations outside of our control may cause shipping delays. These include (but are not limited to):

  • Severe weather conditions

  • Natural disasters or hazardous incidents

  • Government regulations, customs inspections, or quarantine

  • Labor strikes, work stoppages, or civil unrest

  • Transportation disruptions (ground or air)

  • Utility or communication system failures

  • War, terrorism, or related disturbances

In such cases, refunds for shipping costs (full or partial) will not be provided.